hollywood casino penn national human resources

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.

Maintains strict confidentiality in all departmental and company matters.

Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

Assists with design and execution of engagement, wellness and retention events.

Collects, analyzes and looks for trends in human resources data to make suggestions relating to HR strategy- turnover, recruitment, engagement, and leadership opportunities.

Attends training and meetings, as required.

Provides HR Policy guidance and interpretation consistent with Core and Local policies, State and Federal statutes and collective bargaining agreements, where applicable.

Conducts frequent assessments on the success of these initiatives and make recommendations to support increased readership & effectiveness of these communication sources.

Sources include, but are not limited to, video presentation, newsletters, print, social networking outlets, Employee Self Service website, and

Responsible for developing and maintaining and internal communications.

Facilitates identified training programs for the property including but not limited to, New Hire Orientation, Customer Service, Responsible Gaming/Alcohol Awareness and supervisory/management development training.

Assists in the handling of unemployment compensation claims.

Conducts exit interview, record feedback/dialog, and report patterns to management.

Works closely with property management and employees to improve work relationships, build morale, increase productivity and retention.

Provides day-to-day performance management guidance to property leadership (coaching, counseling, career development, disciplinary actions).

Assists in conducting effective, thorough and objective investigations in cases of grievances, harassment employee concerns or EEOC issues.

Developing sourcing strategies for open roles.

Pre-screen potential candidates and build talent pool for all positions.

Managing Open Job Requisitions for Non-exempt roles.

Supports the internal and external recruitment efforts for the property.Partners with HR Business Partners to meet the needs of departments within the business unit.

Hollywood casino penn national human resources